Maria Joy Ramos

Social Media
Virtual Assistant

KNOW ME

I am a person with integrity, I am willing to above and beyond with my own work and help others if the situation calls for it. I am a person who loves to learn new things and very willing to share knowledge to others. Simple sharing can change many lives.

WORK EXPERIENCE

INBOX MANAGER / HR ANALYST

SHELL BUSINESS SERVICES CENTER 

 2006-2014

Flexible and adaptable Inbox Manager for North America and Canada for 7 years and I was able to hit 100% email response time and achieve the number of cases resolved within the Cycle Time, meeting our Key Performance Indicator (KPI) and attain our key business objectives. I can handle irate customers, resolve complex request and communicate/respond to the customers quickly and effectively. With this result, I was able to understand the analytics and know how to provide exceptional customer service.
Maintained Facebook Page, Facebook Group and YouTube for my own Affiliate Marketing Business for 2 years and was able to gained audience organically.

ADMIN ASSISTANT / PROGRAMMER

SONY PHILIPPINES INC. 

 1995-2001

Ensure that the office supplies of the department are in good inventory, including computer items and peripherals.
Do appointment setting for the MIS manager, Japanese managers and other departments.
Assist programmers in their admin task, do process workflow and create system documentations thus became efficient in using Microsoft Office.

VIDEO EDITING

Edited a lot of videos for my children’s school requirements for 3 years using Filmora. These videos were able to compete with other schools and were able to received highest awards.

PHOTO EDITING

Created stunning graphics, flyers and designs for my children’s projects and for my own online business using Canva and Adobe Photoshop for 3 years. 

Web Development

Developed my own online portfolio using WordPress. I know how to add plug-ins, videos, image galleries and more.

Skills

Canva 95%
Microsoft Office and Google Applications 95%
Filmora (Video Editor) 95%
Slack, Zoom, Ring Central and Skype 95%
WordPress 90%

HERE ARE SOME SAMPLES OF MY WORKS

I know website design using WordPress. I can create websites and landing page with full functioning pages, responsive designs and complete with plug-ins, animations and more.

Click below link to view the website:

Flower By Yoss

Editing videos comes a long way. I am knowledgeable on how to add effects on both audio and video,  how to manage timing and emotions and also how to take advantage of these skills on creating powerful videos.

Play Video
Play Video

I can crate stunning images and designs using Canva. I can add effects to make your designs look professional that can be used in your social media marketing in a very short period of time.

I know how to access and use Google Productivity Tools (Docs, Sheets and Slides). With Google, sharing content is as simple as granting someone access and can spend less time organizing.

contact us

Need an expert? You are more than welcome to contact me. Schedule an interview, give me a call, or send me the job description. I reply promptly within the day.

SKYPE

PHMRA5

PHONE NUMBER

+63 (2) 09162451973

mariajoy-ramos

Loyda Gonzaga

Anne Chua

Jo Mory

+61421453122
[email protected]

Vher Morales

0915 7397207
[email protected]

STALKER MODE

Feel free to stalk my social profiles