Kathleen Rose Macalintal

Best Hire Material

Biography

Experience

                                     

JOLLIBEE FOODS CORP.

AUGUST 9, 2017 - MAY 1, 2019

ASSISTANT RESTAURANT MANAGER 3 (ARM 3)

Dinning Manager, 2ndTC and HP manager
IQCP manager (In store quality circle program)
Kitchen and Service Manager, Handling Customer Satisfaction Rate, Receiving Stocks, Handling Store Inventory

 

 

 

 

CONVERGYS PH. (SPRINT)

JULY 04, 2016 - DECEMBER 22, 2016

TECHNICAL SUPPORT REPRESENTATIVE

Handling Postpaid Plan Change
Billing Concerns, Payment arrangements,
Performs troubleshooting Phone activation, swap for new and old devices

 

 

 

ALORICA, LIPA

JULY 20, 2015 - FEBRUARY 20, 2016

CUSTOMER SERVICE REPRESENTATIVE

Handling Technical Issues for 3LOB, Resetting Email Account (Username and Password)Scheduling an appointment for field technicianUpdating and activating customer’s equipment, restoring services

             

TESTECH INCORP. (OJT)

AUGUST 1 - NOVEMBER 14, 2014

IT STAFF

Respond to request for technical assistance.
Diagnose and resolve technical hardware and software issues.
Manage, assist and provide training program to new
Install new hardware (printer, computer) and software (Microsoft Office, Quickbooks, Anti-Malware)

Education

ADDITIONAL COURSE

2019-2020

18 UNITS OF EDUCATION
University Of Batangas (Lipa Campus)

TERTIARY

APRIL 2015

BS IN INFORMATION TECHNOLOGY
University Of Batangas (Lipa Campus)

VOCATIONAL

MAY 2015

FINISHING COURSE OF CALL CENTER AGENT
National Institute for Technical Excellence Inc.
2013

REFRIGIRATION AND AIR CONDITIONING Batangas State University J.P.L.P.C Malvar Campus

SECONDARY

2007 - 2011
Bugtongnapulo National HighSchool

PRIMARY

2001-2007
Luta Sur Elementary School

Skills

Canva 89%
Microsoft Excel, Word, Powerpoint 61%
Filmora 71%
Admin 50%
Html & CSS 85%
Play Video

I know website design. I can create websites with full functioning pages, responsive designs and complete with plug-ins and animations. I can also provide newsletters, membership plug-ins, videos, image galleries and more.

Editing videos comes a long way. You will be taught how to add effects on both audio and video, you will be taught how to manage timing and emotions an also how to utilize these skills on creating powerful videos.

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Learn everything about Amazon. How they handle shipping, how they manage their clients. Assist clients abroad with their amazon FBA account. This includes product listing, customer support, social media management, utilizing influencers and promoting their Amazon store as well.

Become a Shopify expert and even learn to create your own Shopify store and start selling items online without owning a single product! This tutorial gives you the complete details of everything that has to do with SHOPIFY!

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Master website design and become a real pro. You will be taught how to use plugins, pages, links, SEO, designs and animations to make your Website fashionable and functional!

Master website design and become a real pro. You will be taught how to use plugins, pages, links, SEO, designs and animations to make your Website fashionable and functional!

let's talk

Need an expert? You are more than welcome to contact me. Schedule an interview, give me a call, or send me the job description. I reply promptly within the day.

location

Permanent Address:

17 Luta Sur, Malvar, Batangas

let's talk

You can reach me here:

(+63)9128397697 (+63)9663495827 [email protected]

JEMELLA QUIAONZA

Restaurant Manager  l  Jollibee Food Corp.

(+63)9088859505

DERICK VILLANUEVA

Restaurant Manager  l  Jollibee Foods Corp.

(+63)9088864489

JONNABEL BATHAN

Team Leader  l  Alorica, Lipa Site

(+63)9222800850

STALKER MODE

Feel free to stalk my social profiles