Jennifer C. Del Rosario

Your Future Virtual Assistant

Biography

Experience

2015 - Present

Customer Service Supervisor

  • Manage team members in assisting customer service transactions
  • Identify and develop an action plan for accounts improvement
  • Assisting supervisor chat and assist customers
2016-2019

Workforce Reports Analyst

  • Excel and Powerpoint ReportingĀ 
  • Formulate Root Cause Analysis (RCA)
  • Handle scheduling and staffing
  • Handle a small team that supports the SBUĀ 
2015-2016

Customer Service Assistant

  • Resolved customer complaints via phone and Chat
  • Verified-account information without violating HIPAA, processed orders, prepare correspondences.
  • Fulfill customer needs to ensure customer satisfaction both in health care and commuter benefits.

About Me

Know more about me watch short intro video

Education

2012

St. Dominic College of Asia

2008

Del Pilar Academy

2004

Gov. D.M Camerino

Skills

Excel and Powerpoint 90%
Researching 70%
Canva 75%
Powtoon 80%
Customer Service 95%
WordPress 40%

Skills Demonstration

I’m an MS Excel Expert and I can help manage your business with my depth knowledge and efficiency on spreadsheet, calculations, graphs and tables so that you won’t have to worry in creating reports on your business.

Providing you a well presented video with infographics and modern design

Play Video
Play Video

I’m an MS PowerPoint Expert and I can help manage y

Let me focus on interacting with your clients and setting up a meeting without any hassles and delay using tools to make it easy and efficient.

Play Video

Talk to you soon

Need an expert? You are more than welcome to contact me. Schedule an interview, give me a call, or send me the job description. I reply promptly within the day.

Email me at

Just send me an email on my gmail address. I reply promptly within the day

Call me at

Just send me a chat or call via whatsapp. Your call will be prioritize

+69063678881

Video call with me

Schedule an interview send me a message on my Skype ID. so we can discuss more how can I help you

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