Customer Support
Chat/Email (Part-time)

  • Do Back-office jobs
  • Non-voice customer specialist job (only)
  • Do free version manychatbots
  • Do Graphics using Canva
  • WordPress/Elementor pages
  • Do video editing using Filmora

Biography

Audie f. casiguran

I help small eccommerce business increase customer retention using exception customer service

ExperienceS

2020 - Present

Online Freelancer

Currently enrolled at QuickPro Online Academy

2018 - 2020

Customer Service Representative

  • Handles inbound calls for American Telco account. Processed changes, updates, and managed phone post-paid account LOB billing also, troubleshoot network, services, and smartphone devices.
  • Handles customer financial accounts especially credit cards transactional disputes.
    Analyse and processed chargeback submit to Acquirer’s bank.
2006 - 2017

Building Constructions and Engineering

  • Performs electrical design drawings, drafting, prepare electrical calculations, make BOQ, and lastly prepared electrical estimates.

About Me

Father of three kids. Nocturnal & Obsessed, Insatiable on SEO updates. Deep-melancholic, curious, Inquisitive, & Resourceful. Favorite music: “Push” by Matchbox 20 & Favorite indoor game: Table-tennis

Education

2020

QuickPro Online Academy

  • Create webpage, design, web developments and website optimization. On-page SEO, SEO Keywords planning, Off-page SEO such as Outbound and Backlinking.
2020

SEO Foundation Training
LEJIT Online Virtual Assistance Academy

2006

Northwest Samar State University

Skills

Excel 75%
Amazon FBA Expert Product list/sourcing 59%
Shopify 30%
WooCommerce 56%
Sales Funnel & Lead Generation 43%
Copy-writing 30%
Canva 51%
Filmora 49%
Web Design/Wordpress 40%
SEO/SEM 83%
Manychat bots 32%
MailChimps 25%
Google Ads keyword planner 90%
Customer service support 83%

Skills demonstration

Play Video
Play Video

Who else wants product listing/sourcing? Tiring and repetitive task. Trying to look for the best trending products in the market?

I can help you without much spending time on these by the following.

  • Using the manual method “negative search” and Amazon Jungle scout
  • Using Automatic: Viral Launch tools.

After these 2 ways, you’ll never see product sourcing the same way again.

I can help you without much heavenly depending time on Alibaba platform.

  • First method: visiting the website name “thomasnet.com” it’s like the Alibaba platform, however all of the manufacturers are located on-shore in USA.
  • 2nd method is using the ninja method by means of looking on Top competitors (where they’re sourcing the high-quality product) so, basically, we’re stealing their contacts, using some ninja moves.

Overwhelmed with many customers chat? Now you can relax.

I can help you without spending too much hiring many chat support agents by using this method.

  • Using Automatic: Introducing Manychatbots
Play Video
Play Video

I can help you getting lead generation by using this method.

  • By creating high-converting Ads Images on Facebook, once potential user click the call to action button since we are giving high-value back to the customer like free webinar, free high-value ebook etc., It will lead user to our Sign-up form (Mailchimp) there getting by potential customer emails and contact numbers.

Self-published ebook and also available in paper-back.

Published last 2017

QuickPro Online Academy

(+63) 927 038 9993

https://quickpro.site/
[email protected]

Cathy Delos Santos SEO Trainer LEJIT Online Virtual Assistance Academy

(+63) 916 471 7229
[email protected]

May Lacorte Silva Former BPO Call center Manager

(+63)9273116942
[email protected]

Testimonial Grid

From previous job experience: 

Daddy Audie The fastest learner I've met for someone who has never had a call center experience. Thank you for showing that great passion working and positivity. Keep it up!
Zeek Rose
Former Chageback Team Manager

Other Services

Palm Trees Quotation Tropical Cover Photo

Amazon product listing/sourcing

Who else wants product listing/sourcing? Tiring and repetitive task. Trying to look for the best trending products in the market? I can help you without much spending time on these by the following.

  • Using the manual method “negative search” and Amazon Jungle scout
  • Using Automatic: Viral Launch tools.

Copywriting

Looking for high-conversion rate? Customer acquisition? Lead Gen.? Or just want to increase your sales. Anyway, any business wants to increase sales. 

Sales funnel

  • Using the simple copywriting skills. It might be Images/Video/Websites 
  • Tied up all things like SEO and most importantly relevant to the user experience.
manychat-home-page-800

Chatbot lead gen (leading user to landing high-converting website)

If you’re looking for getting more leads (Lead Generation) then I can help with you with that by using manychatbot set-up then call to action leading user to high-conversion landing website page.

woocommerce-and-wordpress

WooCommerce setting-up

If you’re looking who can set-up your WooCommerce account using wordpress, and you have no time, then I can help with you setting up your business.

How-to-backup-and-restore-your-WordPress-site-1140x570

Back-end
Cpanel & WP Managing

If you need help creating and restoring your WordPress content websites.

Preventive measures if your website is hacked, destroyed by viruses, or even accidentally deleted the files.

S.E.O. Management

If you’re looking who can set-up your webpage from the scratch and provide you Free SEO plugins to optimize your websites.

If you need only On-page SEO, Written SEO, or Off-page “backlinking/outbound” SEO, I am glad to contribute my skills. 

CONTACT ME

Contact mobile Number
+63 931 039 2797
Skype Email
whatsapp Number
+63 931 039 2797
ALTERNATE PHONE NUMBER
+63 931 039 2796

Social Media

Our Facebook Page:
facebook.com/audiecas/
Instagram
linkedin.com/in/audie casiguran
TWITTER
@audiecasiguran