Chanelle Serrano

Best Hire Material

Biography

Experience

2022

Freelance

  • LinkedIn Lead Generation
  • Researcher on SaaS and Startups for a content library
  • Content writer for OLX Portugal blogs
  • VA @CRM Experts NY

About Me

I’m a Professional Freelancer with a dedication to 100% Client Satisfaction. I am highly motivated and my goal is to be the go-to person when it comes to scaling up your business through my effective and proven holistic approach.

Broadcast media practitioner and 4+ years proven track record of Voice of the Customer Champion in the BPO Industry. 

Education

2017

Central Luzon State University

Bachelor of Arts in Development Communication

2008

St. Joseph High School

Skills

Customer Service 94%
Sales 83%
Research 96%
Admin Tasks 90%
SEO 72%
WordPress 77%

Understanding your customer avatar, needs, and wants is very crucial to your business, and knowing their feedback is essential to your revenue. This is my Forte. Phone communication, chat, email, name it. Let me handle this for you! 

Save your time. I can do the following for you:

  • Web Research 
  • Data Entry using spreadsheet and excel
  • Calendar and Email Management
  • Scheduling meeting
  • Lead Generation
  • Cold Calling
  • Appointment Setting
  • Content and Copywriting

 

I can do Keyword Research:

  • Competitor Hunting 
  • Google Ads
  • Google Trends

I can create websites with full-functioning pages and responsive designs complete with plug-ins and animations.

Product Sourcing, Research, and Listing. Knowledgeable in FBA Calculator, DS Quickview, Keepa

Creating Online Store

contact me

Need an expert? You are more than welcome to contact me. Schedule an interview, give me a call, or send me the job description. I reply promptly within the day.

contact me

My number is available on Whatsapp, Viber, and Skype

+639356215675

serranochanelle3@gmail.com

  • Customer support for DirecTV Sales premium channels
  • Billing Expert and Tech Support