Abrino Balante

Virtual assistant

I am dedicated and committed to provide high quality service. My work experience prepared me to do multitasking and have developed keen analytical problem solving skills.

Experience

July/15/2019 - Present

Home Based English Tutor

51Talk -Kisad Road, Burnham - Legarda, Barangay, Baguio, 2600 Benguet

  • Assist students improving their English communication skill.
  • Help students how to construct a proper sentence.
  • Aiding students how to communicate to their foreign clients.
August/28/2018

Ebay Sellers Account Specialist

Concentrix - BLDG Ayala Technohub Camp John Hay Baguio City 2600

  • Help members on managing their account and tools navigation.
  • Assisted members on how to list item.
  • Providing best practices in order to comply with the terms and condition of the platform to avoid further restriction on the site.
  • Educating members towards the changes that are being implemented.
  • Advised members on how to increase their sales, how to get a credit for seller fees and educating them how eBay fees work.
  • Handled billing and help members how they can pay and paid by their buyers
April/17/2017- April/27/2018

Groupon Customer Service Representative

SITEL - BCEZ Compound Loakan Road Baguio City 2600

  • Assisted customers in returning or exchanging items, purchased deals and helping them
  • Aided customers finding desired deals or appropriate item size.
  • Answering general queries.
April/17/2017- April/27/2018

Customer Service Representative

SGS - 965 P Burgos Street, Cut-cut Tarlac City 2300 Philippines

  • Assisted customer on their undelivered floral arrangement.
  • Advising customers of the process on how to get a refund or credits

Education

High School

Benguet National High School-Stockfarm, Wangal, La Trinidad Benguet 2601

Alternative Learning System Accreditation & Equivalency Test

College

University of the Cordilleras- Gov. Pack Rd, Baguio, Benguet

Bachelor of Science in Hotel and Restaurant Management

Skills

Eccommerce Virtual Assistance 99%
Data Entry specialist 70%
Customer service 90%
Copy Writing 80%

Contact

Denis C, Wawac

(+63)09676848970
[email protected]

http://dcwmastercraftspro.com/

Anya nagan ko

(510) 894 8525
[email protected]

Syiak ni syiak

(513) 585 5951
[email protected]